Frequently Asked Questions
Who should attend?
eBay sellers of all kinds are welcome to come get innovative, hear cutting-edge content, and learn to push business further. Join us for three days of workshops, events, and fun with all the amazing people who make up the seller community.
I can't attend. May I substitute someone else?
There are no substitutions for the original registered attendee.
What is the cost to attend?
Register by May 1, 2018 to take advantage of our Early Bird discounted rate of $275.
Regular Rate is $399 per attendee.
Are children allowed at the event?
All attendees must be at least 18 years of age or older, and must be registered individually.
How do I register?
Click on the "Register Now" button on any page. Follow the instructions to register and book your hotel room.
I don’t have a Seller ID. How do I register?
Due to limited space, only registered eBay sellers and sponsors can attend this event.
Who do I contact with registration questions?
If you have trouble registering, please reach out to email@example.com for support.
Can you complete the registration for me?
We are happy to support you in completing the registration process. If you have questions, please reach out to firstname.lastname@example.org for information. You will need to personally complete the registration process online, as your credit card information is required.
When will I receive confirmation of my registration?
An email confirmation will be sent to you once you finish registering. If you do not receive this email within 24 hours of finishing your registration, contact us at email@example.com.
May I register at the event or show up during the conference without having registered in advance?
All attendees must register prior to the event.
What is the cut-off date for registration?
Registration will remain open until the event has sold out. Space is limited, and the event is expected to sell out quickly, so be sure to register early!
What types of payment are accepted for registration?
We accept all major credit cards: AMEX, Visa, MasterCard, and Discover.
May I cancel and obtain a refund after completing my registration?
We are happy to offer a 50% refund if your cancellation is made by 5:00 pm EST on Friday, June 29.
What airport is closest?
(LAS) McCarran International Airport is approximately 5.2 miles from Mandalay Bay Resort and Casino Convention Center.
Do you provide transportation to the event?
There is no general attendee transportation provided. Here are some options to get you from the airport to the venue: https://www.mccarran.com/Transportation.
Where should I park?
Parking is available at the Mandalay Bay Resort and Casino. For full details please visit https://www.mandalaybay.com/en/amenities/parking.html.
What is on the agenda?
We are working on a program built to boost your success and propel you into the future with eBay. Click here for a peek at the most up-to-date agenda.
What meals are included?
On Tuesday the welcome reception starts at 4:30 pm - beverages and hors d'oeuvres will be served.
Wednesday includes a continental breakfast, lunch, snacks, and hors d'oeuvres during the networking reception.
Thursday includes a continental breakfast, lunch, snacks, and a wide variety of food at the closing party.
All food and beverages will be served buffet style to accommodate dietary needs. Beverages will be available all day. Please note that special meals can be selected during the registration process.
Where do I pick up my badge upon my arrival?
Pick up your badge at eBay Open Registration located on the Level 2 of the Mandalay Bay Resort and Casino South Convention Center.
May I share my badge with someone else?
Badges must be worn and visible at all times. They may not be shared or exchanged with any person or persons.
Do I need to contact the hotel directly to book my reservations?
eBay Open 2018 attendees will be responsible for their own hotel arrangements and expenses. We have negotiated a special rate of $89 per night, exclusive of a $32.00 daily Resort Fee plus the current Clark County room tax at The Mandalay Bay Resort and Casino. You can reserve your hotel room when you register by using the "Book Hotel" link on the registration confirmation page. You will then be connected to our host hotel with our negotiated rate. Please note that the $89 rate may be available 3 days pre- and 3 days post-conference on a limited basis, but it is not guaranteed.
PLEASE NOTE THAT YOU MUST RESERVE YOUR ROOM BY JUNE 29 TO ENJOY OUR SPECIAL RATE OF $89.
May I bring a companion with me?
All attendees must be registered individually through the registration site.
What is the recommended attire?
Attire is casual, but we suggest you bring a sweater or light jacket as meeting rooms can often feel chilly.